Planting Seeds for Success

• Online tutoring/home-schooling - $60 per hour

• Private tutoring/home-schooling (at student’s residence) - $65 per hour

• Private tutoring/home-schooling (at local library) - $65 per hour

• Small-group home-schooling – prices depend on the total number of students attending and the requested timeframe

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Customised package deals are available for families requiring extended session times or who are seeking services for more than one child from the same family.

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If you refer a friend and they register and attend a session, you will receive a 10% discount on your next appointment!

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There is the option of fortnightly or monthly upfront instalments.

Payment flexibility of cash, direct bank transfer, EFTPOS or credit (fee incur of 1.9%).

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Please note: All in-person services require full payment by no later than at the completion of the service. All online services require full payment at least 24-hours prior to the scheduled time.

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*Please refer to the Services & Information (4), Fees (5), Cancellation Policy (6), Late Arrival & No-Show Policy (8), Special Offers & Rewards (9), and Refund Policy (11) specified in the Terms and Conditions below.

Terms & Conditions

The client’s (students and parents/guardians) use of my services is subject to legally binding terms and conditions as specified herein. Carefully read the following terms and conditions. The use of my services indicates the acceptance of the following terms and conditions and client’s agreement to be bound by them.

No person under the age of 18 years may use my services or provide personal information. Persons under the age of 18 may only use my services with the involvement and consent of a parent or legal guardian.

The following terms and conditions form a binding agreement between the client and Tots to Teens Tutoring. I may change these terms and conditions at any time without advance notice. Tots to Teens Tutoring reserves the right to alter these terms and conditions. The continued use of my services after any change, means the client has accepted the changed terms and conditions.

1. Disclaimer

Tots to Teens Tutoring does not provide, nor accepts any responsibility or liability for a client’s devices, nor any other costs associated with their use of the service, nor for the safety or security of any personal belongings used by the client.

The service is not intended to replace regular school attendance of the client. The service is intended to be used in conjunction with and not as a substitute for a client’ own school attendance and directions from their regular teachers. The client is responsible for maintaining school classroom attendance, quality learning habits and following their school curriculum. Tots to Teens Tutoring does not guarantee that using the service will lead to a particular academic result and disclaim any warranty that the service can be relied upon.

To the extent permissible at law, in no circumstance will Tots to Teens Tutoring be liable to the client for any indirect, incidental, special and/or consequential loss or damage (including loss of profits, revenue, production, goodwill, data or opportunity including educational opportunity) of any nature arising through or as a result of the client’s use of the service or materials purchased or obtained through it.

2. Privacy

Tots to Teens Tutoring is the sole owner of all information collected on the website, social media, and this form. You acknowledge and consent that any information provided to Tots to Teens Tutoring in connection with the use of the service, may be used by Tots to Teens Tutoring for its own purposes, including but not limited to marketing purposes, planning, product development and research purposes. The client’s personal information will be kept completely confidential by Tots to Teens Tutoring and will not be given to any other party, except if formally requested by law enforcement agencies. 

If the client discloses to Tots to Teens Tutoring or I find out certain information that I believe could be harmful to the client or to others, I may disclose this information to the relevant authorities, including the parents/guardians, the client’s school, a health care professional, or anyone else I deem necessary that will assist Tots to Teens Tutoring with dealing with the situation.

3. Copyright & Intellectual Property

Copyright in all information and other materials used within (including information and its arrangement) are owned by Tots to Teens Tutoring. Copyright in materials provided through the service is either owned by Tots to Teens Tutoring or licensed (whether explicitly or implicitly to me). Any resources given to the client by Tots to Teens Tutoring, should not be shared with others who do not pay for or attend services with Tots to Teens Tutoring. Instead, they should be kept to the benefit of the paying client.

4. Services & Information

Tots to Teens Tutoring performs services in a manner to respect client confidentiality. I voluntarily follow the Code of Conduct as set out by the Australian Tutoring Association that obliges me to use my resources for the best educational outcomes for students, use my teaching and learning practices to enhance student’s self-esteem and confidence, to learn and use my skills to the best of my ability, and to teach students so that they improve in the subjects in which they receive tuition.

Upon registration and at other times during the course of providing the service, I may collect information including parent’s/guardian’s name, student’s name, address, age, contact numbers, email and other relevant details. I may also ask to be kept updated on your child’s academic performance.

5. Fees 

The applicable fees are indicated and updated from time to time on my Facebook business page and Website. Fees are payable in advance for online services and payable upfront or in instalments in advance for private services. The fees will be calculated at a rate agreed in advance between Tots to Teens Tutoring and the client based on the price list provided above. Fees include charges relating to the supply of any printed materials and some other limited materials. Additional materials and resources requested by the client will incur an additional fee or may be rejected. Fees are charged and payable in Australian dollars (AUD) only. Fees payable by EFTPOS, debit card, credit card or contactless payments incur a 1.9% additional processing fee.

6. Cancellation Policy

The client may cancel a service more than twenty-four (24) hours in advance of the designated start time with no penalty fee. This is done by calling/texting my mobile or messaging me on the Tots to Teens Tutoring Facebook page. Cancellations made less than twenty-four hours in advance of the designated start time will be considered a ‘late cancellation’ and will be charged as normal. If Tot to Teens Tutoring needs to cancel a session, a full refund will be issued to the client within 24 hours. If a client has paid in advance for services, on request I shall issue a refund of any unused services.

7. Student Conduct & Behaviour

In the course of attending appointments or otherwise using the service, client’s must not: 

• Do anything that is disruptive or damaging to others or the venue, environment, and personnel.

• Say or represent anything that is defamatory of another student or any other person or do or say anything that is racist, homophobic, misogynistic, abusive, hateful, threatening, hostile, intimidating, bullying, harassing or constitutes an invasion of privacy.

• Incite hatred or discrimination against any person or group of persons.

• Engage in conduct that is misleading, false, deceptive, insulting, or derogatory.

• Infringe any third party’s intellectual property rights (including copyright) or breach confidentiality.

• Do or say anything that is vulgar, obscene or profane, is inflammatory or contains expletives.

• Do anything that involves use of a photograph or other likeness, or personal or private information of another person without their consent.

• Do or say anything that involves impersonating another person (especially, but not only, myself) or misrepresents the student’s relationship with any person.

• Bring or permit third parties who are not registered for my services for the purpose of using the service.

• Promote or encourage unlawful conduct or activities.

If Tots to Teens Tutoring becomes aware of any client conduct that breaches the terms of this agreement, I may terminate this agreement, and/or terminate or suspend the student’s access to appointments and services.  In addition, I may also seek any other remedies available at law. I may disclose a student’s identity (and if appropriate, their parent/guardian’s identity) and related information in the event that I receive a complaint (for example, from another student or their parent/guardian), if legal action is threatened or commenced against Tots to Teens Tutoring and/or in respect of the student’s conduct and activity. I have the right to escort and remove the student from my services for inappropriate behaviour.

This agreement may be terminated by me on written notice to the client if there is a breach of this agreement and I have provided the client with 7 days written notice to remedy that breach and the client has not remedied the breach, or immediately if the breach is incapable of remedy. Refunds may be available in the event of termination for the client’s breach.

8. Late Arrival & No-Show Policy

There will be no discount allotted for late arrival. If the client shows up to the session late but within fifteen (15) minutes of the designated start time, the session will be held for the remainder of the time reserved. A client is considered a ‘no-show’ if he/she fails to show up to the session within fifteen (15) minutes of the designated start time. If the client is over fifteen (15) minutes late, the session will be cancelled. 

9. Special Offers & Rewards

Tots to Teens Tutoring may also provide incentive schemes designed to reward you for introducing or referring others who take up registration. Where you have referred such students to me by providing their details or them providing your details, I may provide you with rewards such as service discounts or other benefits subject to that referred student registering and attending a service offered by Tots to Teens Tutoring.

10. Limitation of Liability & Indemnity 

In no event will Tots to Teens Tutoring be liable for any direct or indirect damages arising out of access to or use of its services beyond its service fee received from clients. As a condition of use of this service, the client agrees to indemnify Tots to Teens Tutoring from and against any and all liabilities, expenses (including legal fees) and damages arising out of or related to the carrying out of the services by me introduced by Tots to Teens Tutoring. 

You agree to fully indemnify and hold Tots to Teens Tutoring harmless against any expenses, costs, loss or damage (including consequential loss) that Tots to Teens Tutoring may suffer or incur as a result of or in connection with your or the student’s use of the service and any breach by you or the student of this agreement.

11. Refund Policy 

Tots to Teens Tutoring reserves the right to refuse a refund for any completed service. In the case where the service is partially completed, the balance can be refunded on a case-by-case scenario. However, the hourly rate for the completed sessions will be charged at full price with no discount. 

Except as set out under this agreement or where required at law, including under the Australian Consumer Law, all fees are non-refundable.  Without limitation, this includes where attendance as a result of the use of the service is prevented by circumstances such as student illness or any other factor affecting the student’s attendance or use of the service, whether foreseen or unforeseen.

12. Authority to Enter Agreement 

You warrant that you have full authority and entitlement to enter into this agreement as either a student (of 18 years or over) or the legal parent or guardian of a student to whom sessions and services will be provided. 

You personally guarantee the performance of all the obligations of the student under this agreement. You agree and acknowledge that in the event that Tots to Teens Tutoring suffers loss or damage as a result of a student being a minor, I reserve the right to take legal action and seek recompense from you as the student’s parent or legal guardian of that minor.

13. No Warranties

Tots to Teens Tutoring makes no promises or warranties with regards to a client’s performance as a result of any tutoring or home-schooling provided. While I will prepare the student academically to the best of my ability, I am not liable, nor do I accept any responsibility for their performance within any examination or assessment.

14. Entire Agreement

This agreement sets forth the entire agreement and understanding between the parties relating to the subject matter herein and supersedes all prior discussions between the parties. No modification of or amendment to this agreement, nor any waiver of any rights under this agreement, will be effective unless in writing signed by the party to be charged. 

15. Additional Acknowledgements 

Both parties acknowledge and agree that: (a) the parties are executing this agreement voluntarily and without any duress or undue influence; (b) the parties have carefully read this agreement and have asked any questions needed to understand the terms, consequences, and binding effect of this agreement and fully understand them; and (c) the parties have sought the advice of an attorney of their respective choice if so desired prior to signing this agreement. 

16. Minors

Where the client is a legal minor, the parent/legal guardian shall enter into this agreement on behalf of the client and shall accept and agree to all the terms and conditions of the policies contained herein on behalf of the client.

17. Ethics Code

I will conduct the Tots to Teens business honestly and ethically wherever I operate. I will constantly improve the quality of my services and operations and will create a reputation for honesty, fairness, respect, responsibility, integrity, and trust.

Child protection is a matter this is central to my training, awareness and understanding. Amongst other things, I will apply the following standards: 

• Services should be conducted in rooms where there are windows, so that a person outside the room can see into the room, or the door should be open so that the service can be viewed and heard. Furthermore, no child will be disciplined by me.

• Services will only take place in a public part of the home with a parent or responsible adult present. Services will never take place in a child’s bedroom. At the end of each session that takes place within a child’s home, a responsible adult who was present in the home throughout the duration of the service, should acknowledge the service as having been conducted appropriately and in a public space. 

• Report all information accurately and honestly, and as otherwise required by applicable reporting requirements.

You can see more info here on child protection policies on the Australian Tutoring Association website:

https://ata.edu.au/resources/child-protection/